Don't telework with spreadsheets: build a virtual call center in a day
In another article (which you may want to read first if this one seems too technical), I made a case for why you shouldn't rely on...
Don't telework with spreadsheets: build a request tracker using Quickbase
In another article (which you may want to read first if this one seems too technical), I made a case for why you shouldn't rely on...
Teleworking: Beyond Spreadsheets
Emergency Mode A few weeks ago it was business as usual here in the US. A vague sense of something going on in China but this was just...
Designing Your Enterprise System the Right Way
There are three things you need to get right in your technology stack when implementing an enterprise system for a large organization....
Use a Marketing Lens to Develop Your Data Strategy
Data Science is not IT A common mistake that organizations make when mapping out their data strategy is conflating data with the systems...
Personalized learning is not about technology
One of the big ideas in education these days is "personalized learning". There are myriad ed-tech startups launching apps that support...
Vendor projects don't have to fail
Large organizations regularly have a need to implement major IT projects and often turn to external vendors for specialized expertise or add
4 things to consider when developing your data strategy
Organizations often struggle when coming up with their data strategy. In the end we need to be practical about what we can actually do...
"No code" apps and data effectiveness
Data is the lifeblood of organizations today. But the quality of the data we collect is often wanting. While it's a good start to collect...
The worst question to ask as a technologist
"What do you want?" When I hear that being asked at the start of an IT engagement it sends shudders down my spine. I have been on both...
