Don't telework with spreadsheets: build a request tracker using Quickbase
In another article (which you may want to read first if this one seems too technical), I made a case for why you shouldn't rely on spreadsheets to manage support your new teleworking regime. In this article, I will walk you through a very high level example of moving a spreadsheet based tracker to a more robust online platform. In this case, I will show you how to do that with Quickbase but there are many other products out there that will do broadly the same thing. The use c
Teleworking: Beyond Spreadsheets
Emergency Mode A few weeks ago it was business as usual here in the US. A vague sense of something going on in China but this was just another SARS thing right? Whatever it was, it was happening "over there". Nothing that we would actually affect us. Now suddenly we are working from home, juggling questions about hastily prepared homework packets from our kids along with questions about just as hastily prepared google and office 365 docs from our colleagues. (And, hopefully,
